Is Verizon Fios losing customers?
Verizon lost 80,000 net pay TV subscribers for its Fios consumer video service in the fourth quarter, compared with a loss of 69,000 in the year-ago period, the telecom giant said on Tuesday. It ended 2022 with 3.234 million Fios video subscribers in its consumer division, down from 3.573 million as of the end of 2021.
Rebooting your computer and router
Rebooting your router and computer often fixes Internet connection problems you may be experiencing. To reboot your computer and router: Turn off the computer connected to your router first. Turn off your router, wait 1 minute, and then turn your router back on.
Plan | Price | Download speed |
---|---|---|
Internet 300/300 | $49.99/mo.* | 300 Mbps |
Internet 500/500 | $69.99/mo.* | 500 Mbps |
Internet 1 Gig | $89.99/mo.* | Up to 940 Mbps |
- Unplug your router.
- Wait one minute.
- Plug your router back in.
- Attempt to connect to the internet.
- AT&T.
- T-Mobile.
- KORE Wireless.
- Aeris.
- Semtech (Sierra Wireless)
- Vodafone.
- Telit.
- Rogers.
NewsChannel 9 (WSYR), the local ABC affiliate, and a dozen other Nexstar-owned TV stations were pulled by Verizon on Oct. 14 after the two companies failed to reach a new distribution agreement.
If all your devices get no internet connection, yet your WiFi indicator is still on, the most obvious answer is that your internet provider has an outage. Before you start rebooting and shuffling wires around, it's always a good idea to check this first.
Restart your device.
It might sound simple, but sometimes that's all it takes to fix a bad connection. If restarting doesn't work, switch between Wi-Fi and mobile data: Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different.
If your computer is the sole device that says it has a connection but no internet, you most likely have a misconfigured settings, problematic driver or Wi-Fi adapter, DNS difficulties, or an IP address problem. The best way to update outdated, problematic drivers is to use Advanced Driver Updater.
Seniors enrolled in the federal Lifeline program can save $10 a month on any Verizon Fios plan offered at their address. Also, seniors participating in the Affordable Connectivity Program may be eligible to receive free internet through Fios Forward, including all fees and router costs.
Is there a senior discount for Verizon FIOS?
They do not offer a senior discount.
Verizon offers three service tiers for Fios. The cheapest offers up to 200 Mbps of speed for $39.99 per month, while the mid-tier option offers up to 400 Mbps for $59.99 per month. Fios' best plan, the Gigabit connection, costs $79.99 monthly and offers up to 940 Mbps of download speed and 880Mbps of upload speed.

- Unplug the power cord to your Set-Top Box from the electrical outlet for 15 seconds and then plug it back in. ...
- Wait for the time to appear on the front of the Set-Top Box, then power it on.
- Wait several minutes while the Interactive Media Guide updates.
The Router Status LED displays solid white when your Verizon Router is turned on, connected to the internet and functioning normally.
If you only have issues with one specific Wi-Fi network, then the issue is with that Wi-Fi access point, not your device. When all else fails, try unplugging the router and modem for about 60 seconds, to reset them, then plug them back in. This will reset them with the ISP and may fix the problem.
Clearly, the hikes in price plans and fees the company implemented earlier this year are causing people to switch to other service providers. CFO Matt Ellis said the pricing actions affected more than 75 million phone customers, so the uptick in churn in the quarter was highly expected.
Broadly speaking, Verizon offers better 4G LTE coverage, while AT&T currently has the edge when it comes to 5G (for the moment anyway). AT&T's prices are lower, and the company includes more high-speed cellular data with its unlimited plans. However, Verizon arguably offers better perks.
Who has faster speeds: Verizon Fios or Verizon 5G Home Internet? Verizon Fios's download speeds reach up to 940 Mbps, while Verizon 5G Home Internet speeds go up to 1 Gbps.
You may need to replace the cable connecting your TV to the antenna wall socket. These are sometimes called "fly leads". Poor quality or older antenna cables can lose television signal strength, contributing to reception issues. Ensure you're using quad-shield coaxial antenna cables (RG6 type).
NOTE: Verizon and Tegna have come to an agreement and all services have been restored. Tegna, which owns WVEC (ABC Norfolk), WUSA (CBS DC) and WGRZ (NBC Buffalo), is proposing a significant rate increase for the same stations they provide today.
Will CBS come back to Verizon?
As part of the deal, Verizon will soon also provide access to live authenticated streaming on CBS.com, the CBS App and Verizon's authenticated platform. The companies have also agreed to expand the partnership to future digital platforms.
Clearly, the hikes in price plans and fees the company implemented earlier this year are causing people to switch to other service providers. CFO Matt Ellis said the pricing actions affected more than 75 million phone customers, so the uptick in churn in the quarter was highly expected.
And that's noteworthy considering Verizon has been losing customers for much of 2022.
Verizon aims to reach 175 million people by the end of 2022 with midband spectrum-based 5G services that provide faster data speeds. Also, Verizon plans to use the 5G midband spectrum to deliver fixed broadband services to homes. Cable TV companies currently dominate in residential broadband.
Verizon Consumer results
Total Verizon Consumer revenue was $26.8 billion, an increase of 4.2 percent year over year, driven by wireless service revenue. For full-year 2022, total Verizon Consumer revenue was $103.5 billion, an increase of 8.6 percent from full-year 2021.
Largest U.S. wireless providers
Verizon: 142.8 million (Q2 2022) T-Mobile US: 110.0 million (Q2 2022) AT&T Mobility: 101.8 million (Q2 2022) Dish Wireless: 8 million.
Broadly speaking, Verizon offers better 4G LTE coverage, while AT&T currently has the edge when it comes to 5G (for the moment anyway). AT&T's prices are lower, and the company includes more high-speed cellular data with its unlimited plans. However, Verizon arguably offers better perks.
Long term debt can be defined as the sum of all long term debt fields. Verizon long term debt for the quarter ending December 31, 2022 was $132.912B, a 7.28% decline year-over-year. Verizon long term debt for 2021 was $143.425B, a 16.44% increase from 2020.
Verizon's Weaknesses (Internal Strategic Factors)
Low diversification. High cost of infrastructure. Inability to compete based on price.
Starting the day before your December 2022 bill period begins, if you are a Verizon customer using a 3G CDMA or 4G phone device that does not support HD Voice (Non-VoLTE), your line will be suspended without billing, and the device will no longer make/receive calls, send/receive text messages, or use data services.
Is there a class action against Verizon?
Verizon class action claims hidden rates increase over time
The current amount of the administrative charge is $3.30 per line per month—more than eight-times the original amount of the charge, the Verizon class action alleges.